CSR goes hand in hand with environmental, social, and governance (ESG) metrics that help external analysts quantify the company’s social efforts, and becomes a key factor for investors’ consideration and continued interest. Types of corporate responsibility your business can practiceIn recognition of how important socially responsible efforts are to their customers, employees and stakeholders, many companies focus on four broad CSR categories.

Furthermore, it is about achieving excellence in everything that an organization does (including leadership, strategy, customer focus, information management, people, and processes) and most importantly achieving superior business results.Business Excellence involves improving customer outcomes and increasing productivity through the organization’s key processes and is driven by organizational leadership and management.More than just another “buzz phrase”, business excellence underpins any successful company’s strategy and growth.If you want to take your business productivity and growth to new heights, you’ll need to implement a practical framework and proven approach for business excellence.Other popular collections of proven practices advocated over the past 70 years include World Competitive Manufacturing, Just in Time, Best Practice, Total Quality Management (TQM), Six Sigma, Agile, Business Improvement, Process Improvement, Business Transformation and Lean Thinking.All of these overlap significantly with each other and fit within the umbrella term ‘Business Excellence’.

Through her coaching and consulting services, she empowers her clients to embrace their uniqueness, communicate their brand message effectively, and build a strong online presence.Her commitment to authenticity and personal growth is not only transforming lives but also redefining the landscape of personal branding and success coaching.In a world where conformity is often the norm, Patricia Wagner is a beacon of individuality and authenticity.

The organization's efforts to consolidate economic, social, and environmental aspects have resulted in a cumulative efficiency improvement of 37.63% and a reduction of 73 million tons of CO2 emissions between 2006 and 2021.It is worth mentioning that the 2022 second edition of the awards received a total of 988 entries from organizations and individuals around the world, including the United States, Canada, Japan, Africa, Italy, the United Kingdom, and the United Arab Emirates, among others.After a thorough evaluation process, 107 applicants were shortlisted, with representation from a variety of countries.The Organizational Achievement Category received a total of 5 shortlisted applicants, with Dubai Electricity & Water Authority emerging as the sole winner after a thorough evaluation process using the Malcolm Baldrige Excellence Framework for Performance Excellence model.

While learning plays a key role in enabling Dubai Electricity & Water Authority to achieve speed and flexibility within the innovation process, looking at their Organization Profile section of the model, the entity’s leaders appear to be able to understand the business environment and the strengths and weaknesses of the organization and their current strategic position, thus identifying and selecting alternative strategic options as appropriate.For a proper evaluation of the strategic options, the organization’s business leaders seem to take into account risk factors, and they clearly understand and focus on building strong and productive relationships with customers, as the immediate source and creators of value.As a significant part of the Government of Dubai, their main core objectives include:Establishing, managing, operating, and maintaining electricity generation and water desalination plants and power, as well as water transmission and distribution networks in Dubai.Developing and maintaining water resources and supplying drinkingSupporting the vision of the Government of Dubai to promote sustainable development by driving energy and water use efficiency and investing in alternative energy sources.While two out of the three awards Dubai Electricity & Water Authority won were focused on innovation, one category highlights the entity’s operations in a corporate level, whereas the other highlights a specific initiative and innovation that provides a systematic and effectively practical solution, in this case, the electricity and water network.The Hydronet project, presented through their initiative, is a pioneering system built for the utility industry that interacts with the real world and works autonomously without the need to require human intervention, built on Artificial Intelligence.The main role of this innovation is to monitor the Water network while detecting and locating events such as breakages and water hammer in a matter of seconds, as well as improve efficiency, effectiveness, and situation awareness of operators with the purpose of leading to the elimination or prevention of dynamic pressure surge in water network.In addition to that, the ‘’Cable life cycle Aging Project’’ – a study on UG cables that aims towards the enhancement of the life cycle management and prolonging of the distribution Network time span – added points to DEWA’s application resume.

El Zein graduated from the University of Lille, France with a Ph.D. in Nanotechnology Engineering with High Distinction for her research Zinc Oxide Nanostructures for Photovoltaic Applications.Her Master’s degree was from the Lebanese University, Lebanon, in the field of Electrical and Electronics Engineering with Distinction from community service perspective, thus serving different entities.She is a member of many international associations such as IEEE, ACS, MRS, IET, AAAS, AUTM, AASBC, and SPIE.She is also the vice president of the Global Council for Tolerance and Peace for scientific and academic affairs.She was acknowledged for her remarkable contribution to the fields of academia, research, community service, and industry.Recently, she was featured in the Wall Street Journal, as well as in the Millennium magazine, and has been featured as Top Women Professionals, Top Scientist and Top Educator.She was a winner of The Albert Nelson Lifetime Achievement Award in 2019, Solar Pioneer by MESIA in UAE in 2015, and a distinguished Achievement Award winner in Solar Energy and Nanotechnology by:The Lebanese Embassy in UAEThe Lebanese Business Council in UAELU-EDST AZM Biotechnology Center in LebanonThe Lebanese UniversityThe Lebanese Cultural CouncilDr.

"Under his leadership, the Authority launched several pioneering initiatives in the region, including the introduction of electric scooters and bicycles for micro-mobility, and the inception of maritime transportation service, an innovative approach that provided residents and tourists with new commuting options.His visionary thinking also led to the implementation of a state-of-the-art taxi service, equipped with smart meters and cameras, a move that not only enhanced the safety of the service but also significantly improved customer experience.As a vocal advocate for environmental sustainability, Eng.

By endorsing programs that meet these rigorous standards, the GEA ensures that the next generation of leaders and innovators are equipped with the knowledge and skills necessary to excel in their respective fields.Designations Program: Recognizing Specialized Expertise‍The Designations Program of the GEA offers Competency Certificates, Industry Qualified Programs, and Quality Verification Seals.

A working mother or father can take an afternoon out to go and see their child in the school performance; an employee take a couple of hours to buy gifts for loved ones, or any one of a hundred different things that call on their time.Don’t think that your generosity with company time will go unnoticed: flexible working hours often means the employee is more productive when they are in the office.5.

This forward-thinking strategy has led to the introduction of innovative menu items and dining concepts that resonate with diverse customer bases, thereby setting new standards in customer experience in the F&B sector.Linking Customer Focus to Organizational ExcellenceThese case studies underscore the GEA's principle that a deep, proactive focus on customers is integral to organizational excellence.